SHIPPING & RETURNS

SHIPPING

Ready-to-ship artworks
Where a listing states that the photographed artwork is available, you will receive that completed piece. The preparation time before dispatch is stated on its product page.

Made-to-order artworks
Where a listing states “Made to order”, a new artwork will be created after your order. Production usually takes 2–5 weeks, depending on the piece and studio workload. Please refer to the individual listing for its production time. Handmade versions may show natural variations as described on the product page.

Delivery
Artworks are dispatched from Greece, normally by DHL. Transit time is separate from preparation or production time and varies by destination. Any delivery estimate is approximate and may be affected by customs processing or local delivery conditions. Tracking details are supplied after dispatch.

Shipping charges
Any complimentary shipping offer is stated on the individual artwork page. Where shipping charges apply, check the delivery options and total shown at checkout before completing your order. Please contact info@dreamodelers.com before purchasing if delivery to your destination is unavailable or unclear.

Protective packaging
Each artwork is protected and packaged according to its size, materials and transport requirements. Please see the individual listing for packaging details.

Customs and import charges
For deliveries outside the European Union, please contact info@dreamodelers.com before purchasing to clarify whether any import duties or local taxes are included in the shipping arrangement for your destination.

Questions
For delivery information about a particular artwork, contact info@dreamodelers.com with the artwork title and destination country.