FREQUENTLY ASKED QUESTIONS

You can return the product if for some reason you did not like it for 14 days after receiving it. You will be refunded the value of the product if it has not been damaged.

You can't return the custom made products.

More details you can see in the shipping policies of the home page's store.

If for some reason the product never reaches you, please let us know and we will do everything possible to solve the problem.

In case the product reaches you with an obvious big external damage take some photos of the product How it looks and do not receive it.

Send us by e-mail a notification and the photos you took. We will undertake with the postal service to solve the problem.